Health Trailbook · CPW Studio Co

Delete your account

Public account-deletion instructions

Deletion is permanent. It removes the authentication account, synchronized journal, report profile, and private food, Kardia, and oximeter attachments. Export a complete backup first if you want to keep a copy.

Delete immediately in the app

  1. Open Health Trailbook and sign in online.
  2. Open Settings.
  3. Under Account & device sync, open Delete account.
  4. Enter the current account password, type DELETE, and confirm.

Open Health Trailbook

Request deletion without the app

If you cannot access the app, send a request from the account email address to support@healthtrailbook.com. Put “Health Trailbook account deletion request” in the subject. Support will verify account ownership before deleting data and will not ask for the password.

Email deletion request

Retention after deletion

Active account data is removed promptly. Residual encrypted disaster-recovery backups may remain for up to 30 days and are not used for ordinary operation. Security or support records may be retained for the limited periods described in the Privacy Policy. Backups saved by the user remain under the user’s control.